Products shipped by Butterfly Twinkles are sent via the United States Postal Service with the cost of shipping based upon weight and distance from Butterfly Twinkles' location. NOTE: Any package under 1 lb. in total weight will ship via First Class Mail and any package over 1 lb. in total weight will ship via Priority Mail.
Shipping methods and delivery times
Butterfly Twinkles typically ships on the next business day after receipt of an order, excluding Saturdays, Sundays and Holidays. Orders that are received after the daily carrier pickup or on a Saturday, Sunday or Holiday, will be be considered as purchased on the next business day and shipped the next business day after. Butterfly Twinkles reserves the right to use another shipping service other than USPS at its own discretion. We do not offer local pickup or delivery.
Butterfly Twinkles ships only to the United States of America and its possessions.
Missing or lost package
Butterfly Twinkles provides a shipper's tracking number with every package that is shipped and, said tracking number is provided to the buyer via e-mail on the day of shipment. If the package is marked as delivered and the receiving party does not receive the package, it is the buyer's responsibility to contact the shipping service to determine the status of the delivery.
Butterfly Twinkles does not ship internationally.
If you have any questions concerning this policy, please do not hesitate to contact Butterfly Twinkles at: firstname.lastname@example.org or 1-866-229-8727.